How to Create a Query (Web) Creating a query is quick and easy, just click the green "+NEW" button and select the type of query you would like to create to start the creation process. In the video below we walk you through all the steps in the process.
How to Create a Query Type (Web) With in the Queries Module if you have the user access rights to "create a query type" you will be able to create new query types for the whole project team to use. Simply click on the "+" next to Type of Issues and it will launch the [...]
How to See the Status of All the Projects Queries (Web) The main query grid shows you all the currently open queries and by using the filters you can see all your queries. The video below shows you how to do this.
How to Search for a Query (Web) Within the Queries Management module you will find 2 search boxes, the one within the module menu, will search all of your issues for the the text entered in the search box and the second search box in the main Queries Management window will search the type of [...]
How to Answer a Query that has been Assigned to Me (Web) The k-Ops workflow makes it easy to answer queries, that are assigned to you, simply click on the query you want to answer, then go to the activities section, where you can add the answer and attach supporting information. The video below shows [...]
How to Place a Query on Hold and then Later Release the Hold (Web) The video below shows you the steps to take to place a query on hold and then release the hold at a later date.