How to Create a Query (Web) Creating a query is quick and easy, just click the green "+NEW" button and select the type of query you would like to create to start the creation process. In the video below we walk you through all the steps in the process.
How to Create a Query Type (Web) With in the Queries Module if you have the user access rights to "create a query type" you will be able to create new query types for the whole project team to use. Simply click on the "+" next to Type of Issues and it will launch the [...]
How to See the Status of all of the Projects Issues (Web) The main issue grid shows you all the currently open issues and by using the filters you can see all your issues. The video below shows you how to do this.
How to Search for an Issue (Web) Within the Issues Management module you will find 2 search boxes, the one within the module menu, will search all of your issues for the the text entered in the search box and the second search box in the main Issues Management window will search the type of [...]
How to Resolve an Issue that has been Assigned to Me (Web) The k-Ops workflow makes it easy to resolve issues, that are assigned to you, simply click on the issue you want to resolve, then go to the activities section, where you can add a text description of what has been done and attach [...]
How to Place an Issue on Hold and then Later Release the Hold (Web) The video below shows you the steps to take to place an issue on hold and then release the hold at a later date.